Your terms and conditions of use

1 . The present terms and conditions (the " General Terms") are disciplineed by the Legislative Decree 6th of September 2005 n.206 ( " Consumer Code" ) laying down provisions for the protection of consumers, and in particular the Articles 50th to 68th relating to e-commerce.

2 . The General Conditions will apply to orders of online products and items ( "Products ") on this website ( " Website").

3 . By purchasing this item , the buyer agrees to all the terms and conditions listed in the " ordering and shipping", " payment", " warranty and return policy" , "installation and use," and is therefore invited to read them all.

4 . Global Tech ® reserves the right to modify the General Conditions and all or some of the relevant sections ( " ordering and shipping", " payment", " warranty and return policy" , " Installation and Use") at any time without notice , so the Customer is advised to refer to the " Terms and Conditions" and the relevant sections ( " ordering and shipping", " payment", " warranty and return policy" , " installation and use") before any purchase .

5 . As for the terms & conditions of use of the Website and the Privacy Policy, please refer to the " Privacy & Security"section of the website as well as the "Privacy Policy" section .

6 . With the order purchase , the buyer expresses consent that all communications are sent and received via email.

7 . The buyer will be responsible for the accuracy and and the authenticity of the email address and all the informations entered at the time of the issuance of the order or the opening of the account .

8 . For any questions regarding the Terms and Conditions , for any claim or withdrawal notice, order cancellation , returns and refunds, please contact Global Tech ® in the contact section

Orders and Shipping

1 . The buyer may purchase our Products according to the website rules where these are present . The purchase order will be automatically processed at the end of the issuance procedure of the order.

2 . The correct confirmation of the order will be validated by Global Tech ® via email sent to the email address provided by the buyer. The confirmation message will include the Global Tech ® name, the essential characteristics of the items purchased , the price of the product purchased , including taxes and additional taxes , shipping and handling costs , arrangements for payment and delivery, note for the eventual right of withdrawal for the buyer , all the infos on the refund and withdrawal , informations on support services and the existing warranty. The confirmation message will have the order number to be used in any subsequent communication with Global Tech ® .

3 . The product will be delivered to the buyer within the time limit indicated in the e- mail including the confirmation of the order, and in any case within a maximum period of thirty days from the date of the order receipt. The delivery date showing in the order confirmation must be considered merely approximate.

4 . The ordered products will be delivered in the original packaging but Global Tech ® reserves the right to make changes to products that do not alter the functionality of the same .

5 . In case of product unavailability - even temporarily - , Global Tech ® , within the period of thirty days from receipt of order ,will advise the customer by e-mail and will consequently will refund the money.

6 . Upon delivery of the goods by the courier, the customer is required to check:

• that the number of packages delivered corresponds to the one indicated in the transportation document ;

• that the packaging is not damaged , or wet or otherwise altered, including the seal.

7 . Any damage to the packaging and/or the product or the mismatch in the number of packages, must be immediately notified, A SUBJECT TO INSPECTION WRITTEN on the delivery courier receipt. Once signed the slip , the customer cannot make any objection on the external characteristic of the goods delivered . Any problems regarding the physical integrity , correspondence or completeness of the products received must be reported within 7 days after the delivery , as described in the " Warranty and return policy" section .

8 . The buyer agrees to refund Global Tech ® for any added expenses that it has incurred for shipping and handling caused by a failure to comply with the agreements made by the buyer for the date, time and place of the shipping.

9 . In case of non-collection within 5 working days of the material in storage at the courier warehouses because of a repeated inability to deliver to the address specified by the Customer , the purchase will be automatically canceled .

10 . Global Tech ® will not be liable for failures or delays in the execution of the order in the event that such failure or delay is caused by impediments such as strikes , labor problems, transportation suspension and any other source which can cause an impediment due to major uncontrollable reasons or unforeseeable circumstances.

Warranty and e Return Policy

1.1 The warranty period for defects found after the purchase is 36 months and ten days in the case of misuse or tampering with the purchased product.

To obtain the warranty service , the customer must necessarily send by fax or e -mail:

a. the code and the description of the defective item ;

b . An accurate description of the defect ;

c . A copy of the invoice ;

d. Name , phone number and e -mail , so the service center can contact You .

1.2 After receiving the information needed by the service center , the product must be carefully packed, in its original packaging and shipped with a pre-paid postage packet (fees may apply) at the company's headquarters . Following repair, the product will be returned to the customer by charging the shipping costs. The goods sent under warranty til they arrive at the company headquarters, it's under the total customer's responsibility.

1.3 The wiring is subject to warranty only if it's received by the customer as not working: therefore wiring used or tampered or damaged will not be replaced,. The replacement of the same wiring, calls for the payment of the wiring price.

1.4 For the total guarantee of the customer , we also undertake to replace any product in the package that is not as described , or different from the description or coming in a different color from the order or to refund the amount at a simple customer request. The customer has to notify the problem and re-send the goods within 14 days after the invoice date. In case of replacement of goods not as described , the shipping costs for returning the goods will be paid by Global Tech ® .

1.5 If the Customer chooses to get a refund, it will be made net of the shipping costs.

Refund Policy

2.1 Under the Article 2.1 . 5 DL 185/ 1999, if the customer is a consumer , he has the right to withdraw from the purchase contract for any reason, without explanation and without penalty, except as described in paragraph 2.6 . The right of withdrawal cannot be exercised by legal persons and natural persons acting for purposes related to a business.

2.2 To exercise the right of withdrawal , the customer must:

- To have kept the original receipt

- Send , within 14 days a written communication to the Global Tech ® headquarters by a registered letter with acknowledgment of receipt. The notice may be sent, within the same term , by telegram , electronic mail and fax, provided that it is confirmed by registered letter with a signed return receipt within forty-eight hours . The letter is considered sent in a timely manner taking into consideration the date of the office postmark.

2.3 The essential integrity of the Product to be returned is an essential condition for the right of withdrawal. The right of withdrawal , therefore , cannot be exercised in the event that the buyer has not taken adequate measures to ensure that the product can be returned in the same condition in which it was received (including the original packaging ) . In any case , the purchaser will take all appropriate measures to preserve the product and do everything possible to ensure that the product is returned in perfect condition.

2.4 The buyer who has exercised his right of withdrawal is required to return the product within 15 days from delivery date.

2.5 The costs for the return of the Product will be paid by the buyer.

2.6 In case the buyer has already did one or more payments , these will be refunded ,minus the shipping costs paid by Global Tech ® within a period of fifteen days from the date on which Global Tech ® will receive communication regrding the right of withdrawal and no additional costs to the buyer.

2.7 The right of withdrawal declines for lack of the essential integrity of the goods (the packaging and / or its contents), in cases Global Tech ® finds:

• the lack of external and/or internal packaging;

• missing integral elements of the product;

• damage to the product for reasons other than transportation ;

• lack of receipt ;

• lack of notice of withdrawal to the company Global Tech ® ;

• Products sent without following the instructions indicated by Global Tech ® .

2.8 In case of forfeiture of the right of withdrawal, Global Tech ® will return the goods purchased to the sender by charging the same shipping costs .

Installation and Use

The spare parts , the accessories and consumer goods purchased online must always be installed and used according to the instructions supplied to the buyer .

1 . The buyer is responsible for the proper installation and the proper use of the products purchased online. WARNING: the installation of some products requires the intervention of a qualified and authorized personnel to avoid the risk of damage to structures and/or injury to people, with particular reference to the installation, use and maintenance. Always read and follow the instruction manual coming with the product and/or the Installation Guide on the packaging of the Products ordered.

2 . The products on this website are intended for use in automotive and they can be used only and exclusively for racing use (sports ) in private circuits or private areas .

3 . The Global Tech ® has no responsibility for any claims (a) for an unintended use of the Product or the mishandling of the same, ( b ) for the use and installation with equipment for which the product was not designed , or ( c) for improper installation. WARNING: The use and/or installation carried out in a non-standard manner drifting from the original instructions may result in personal injury .

4 . Our company is in no way responsible for the misuse of the product and for the damage to property or people caused by an improper use of the product by the user.

 

 

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